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Zoom, a Video Conferencing Tool, is More Widely Used Than Ever Before Amidst the Coronavirus Pandemic. But Is It Safe? Can It Be Used While Maintaining HIPAA Compliance? Let’s Find Out…
Zoom, a video conferencing software, allows up to 1,000 people to get together, face-to-face, on a virtual level via video conferencing. It’s an excellent solution for those who are working from home, but is it safe? Moreover, is it HIPAA compliant? Let’s take a look at the solution in more detail:
As the coronavirus pandemic continues to push businesses to embrace remote work, it’s more important than ever to have a reliable video conferencing solution for employees to maintain collaboration during the day. But similar to any tool out there, it’s essential to be aware of the potential risks.
First and foremost, there was a vulnerability found in March 2020 within the video conferencing solution that users should know about. Zoom Client for Windows was found to have a critical vulnerability that allows hackers to steal login credentials. How? Universal Naming Convention (UNC), a feature that converts URLs into hyperlinks when sent via email or chat, is supported in this version.
Unfortunately, tools can be used to click on the URL and give hackers access to the user’s login name and their password hash. In quite a few cases, hackers exploited UNC path injection – running arbitrary code on the machine to take control of the laptop or desktop being used to access the solution.
As of the beginning of April 2020, Zoom pushed out a patch to resolve this vulnerability, known as version number 4.6.9 (19253.0401). However, if you were using the solution before the patch being released, it’s essential to double-check that your login credentials were not impacted.
Healthcare providers looking for a video conferencing solution can rest assured knowing the solution is HIPAA compliant, as long as you’re using it properly. Zoom has stated that it’s taken steps to ensure the platform incorporates the security controls necessary to satisfy the HIPAA security rule, including:
Zoom is also willing to sign a business associate agreement (BAA) with healthcare providers wherein the following will be implemented on the account:
Zoom is a reasonably safe choice for video conferencing amongst business professionals during this difficult time. Just make sure you’re following the recommendations below:
Questions? Get in Touch with Acapella Technologies at (603) 647-1784 Anytime.