Here's What Client Say About Us

Positive: Professionalism, Responsiveness
I took over a business in 2016 and the internet and VOIP systems were a mess from the prior IT company. Acapella come in and fixed our systems, set up our VOIP better, and trained me how to do custom changes on the VOIP (one they researched on their own to make sure to help us to their best ability! aka went above and beyond). Thanks to Acapella the past few years have run much smoother. I am about to reach out to them again as we are going to be upgrading our IT system and VOIP.

Christopher Daldine

Matt and his team at Acapella have been great partners for our business. Always friendly and helpful when we need IT assistance. They give us all the options when deciding to upgrade any of our systems. I recommend Acapella for any business’ IT support team.

Matt Stolpe

Positive: Professionalism
I was having new equipment installed at my office and the technician needed network information. Acapella Technologies was available immediately by phone and able to access my network remotely saving time and money. Grateful for their continued support for my office.

Philippe Thibault

Positive: Professionalism, Quality, Responsiveness, Value
After speaking with Matt Mercier, the owner of Acapella Technologies, at a Chamber event, I thought Acapella might be just what we needed. I signed up for IT services for my small nonprofit in 2013 and I’ve been very happy with them ever since. Acapella is the perfect solution for a small organization like mine that doesn’t have the budget or need for a full-time IT department but still has IT needs. Since the start, it has been clear that Matt cares about his customers. Although my day-to-day interactions are not with Matt, I can see that his message of responsiveness and caring is loud and clear to his staff. I would highly recommend Acapella.

Safe Sports Network

Positive: Professionalism, Responsiveness, Value
Acapella Technologies is comprised of a very skilled team of really nice people. Every time we’ve experienced any sort of computer glitch we send a quick email, they create a ticket and shortly thereafter a team member reaches out to us. They provide an immediate fix quickly but dig into things to a bit deeper to find underlying issues to provide complete resolution. They also have gone above and beyond to find solutions that meet our budget. When out budget doesn’t allow for the best solution they have worked hard to provide a very good solution that meets our budget. I highly recommend Matt Mercier and the team at Acapella.

Steve Connors

Positive: Professionalism, Quality, Responsiveness, Value
For several years, Acapella has been our go-to company for our computer needs. Their service has been prompt and courteous, and a great value for the monthly fee. Every small business needs IT support that is affordable, and Acapella is definitely that company. Especially appealing is that they are local and not some call center on the other side of the planet. Additionally, their support staff are knowledgeable in their field and patient with those of us who are not as computer-savvy but need to use the computer daily!

Eva Rugoletti

Choosing an IT company as a small/medium business can be challenging. We began the search four years ago for a new company and met with Matt Mercier and his team. We were very impressed with the flexibility, vision for our IT plan, response to questions and concerns and overall cost to implement. We moved forward with Acapella and noticed an immediate difference in our service and IT capabilities. In order to fix an existing issue they worked one week over the holiday break. This was unexpected and above and beyond our expectations. Our speed, Wifi, support and overall operations were stronger within ten days of signing our agreement. Service and response time continues to be outstanding. We look forward to continuing our relationship with Acapella for many years to come!

Kimberly Lavallee, Assistant Dean & Founder

As our expansions began to require more technology, we grew faster than we could manage and we were given Acapella’s name, specifically Matt Mercier, as a company/person who could help us manage our services. We were not led astray as we have been successfully supported through further growth by Matt, Kurt and Tina for over years. They are responsive and caring problem solvers who are always there when we need them. We feel fortunate they are our partners is providing excellent education and care for our World Academy students and they have helped our school’s governance and communication to become increasingly better as our relationship continues!

Kathy Nelson, World Academy

The team at Acapella Technologies are willing to go the extra mile to find solutions for us. We are a small nonprofit and sometimes need to find low cost alternatives. They are a big help with that. Our systems run smoothly, generally speaking, but when there’s a problem we get a rapid response. Considering how truly small we are, that’s a great feeling

Laura Decoster NHMI