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Concord Family Vision Center, located in Concord, NH, is an optometric practice that specializes in providing comprehensive eye exams, a wide-range of glasses, and personalized care to their optometry patients. When Concord Family Vision Center was looking for an IT support company to handle their IT infrastructure, Acapella Technologies was the right choice for the job.
As an optometric practice, Concord Family Vision Center heavily relies on their technology to better serve their optometry patients. And although technology is a fundamental part of their practice, they’re required to comply with HIPAA regulations while leveraging the latest technologies.
The Situation: A Lack of Expert IT Support to Keep Their Technology Up and Running At All Times
Prior to working with Acapella Technologies, Concord Family Vision Center worked with an individual technician to set up their network and IT infrastructure; however, when important technologies started to fail, they looked for a new IT support company to handle their IT infrastructure.
The Resolution: A HIPAA Compliant IT Support Company That Goes Above and Beyond Their Expectations
As a HIPAA compliant IT support company, Acapella Technologies provides HIPAA compliant managed IT services to keep Concord Family Vision Center’s IT infrastructure up and running in a secure and reliable manner while ensuring compliance with HIPAA regulations.
Peter Robinson, General Manager/Optician at Concord Family Vision Center, explained, “they keep our network up, our practice management system up-to-date, they take care of all of our workstations and our server, and they manage our anti-virus software. When we’re looking to add something new to our IT infrastructure, they make sure it’s compliant with HIPAA regulations.”
In addition, Acapella Technologies goes above and beyond their expectations in terms of exceptional client service and expert IT support. Peter Robinson offered some valuable insight into the benefits of working with Acapella Technologies: “They go above and beyond our expectations most of the time when we have IT projects to complete. I’d definitely recommend them. They’re local and it’s good to have them taking care of our small company!”
Looking for a HIPAA complaint IT support company to ensure the reliability and security of your IT infrastructure? Acapella Technologies is the preferred choice for medical and optometric practices throughout Nashua, Hollis, Manchester, Londonderry, Windham, Bow, Concord, Amherst, Goffstown, Pembroke, Candia, Bedford, and surrounding areas in Southern New Hampshire.
To learn more about Acapella Technologies visit https://www.acapella.com.